Let’s face it, we tech leaders aren’t the most chatty bunch. For many of us, small talk feels fake and unnecessary. It's a bit like staring at a blank screen, waiting for inspiration to load.
But small talk isn’t about being chatty but showing you care. More than this. It's about truly knowing and understanding your employees, peers, and other stakeholders. And this is important, isn’t it?
I know you are probably uncomfortable with having those talks. I’ve been there. But don’t worry, with the following tips you won’t feel fake or cringy. Hey, you might even start enjoying it.
1. Reframe Small Talk to the Team-Building Tool
Small talk isn’t just filler — it’s a secret weapon for building trust. A quick chat about the latest gadget or a favorite weekend hobby can break down walls and make work conversations way less awkward.
2. Start with Contextual Openers
Skip generic lines like “How’s the weather?” Go for something real:
"I saw your latest feature release. How did the launch go?"
"Have you tried the [add a name of a new AI tool everyone's talking about]?"
"I noticed you contributed to the recent open-source project. What was your experience like?"
These kinds of questions show you’re paying attention, but more than this, they can naturally lead to more in-depth authentic conversations.
3. Follow the 'Initiate-Connect-Extend' Model
Think of small talk as a three-step process:
- Start: Say a friendly comment or question.
- Connect: Listen actively and find a common point.
- Build: Expand naturally.
For example:
You: “I heard you’re working on that new API integration. How’s it going?”
Them: “It’s been challenging, but we’re making progress.”
You: “We faced something similar with our latest sprint. How are you managing testing?”
4. Avoid Tech Overload
While it’s tempting to stay in your tech comfort zone, balance tech talk with lighter topics. Ask about hobbies, recent trips, or favorite podcasts. This creates a well-rounded, more personal connection.
5. Know When to Wrap It Up
Every good chat needs a smooth exit. Look for a pause and gracefully bow out:
“It was great catching up! Let’s sync up next week.”
“I’ll let you get back to your project—thanks for the chat!”
It’s also important to be aware of the other person's cues. If they seem disengaged or are looking for an exit themselves, it's time to wrap up the conversation.
6. Build Conversational Muscle with Practice
Like coding, small talk improves with practice. Set a goal to initiate at least one casual conversation daily. Over time, you’ll build confidence and make meaningful connections.
7. Be Mindful of Body Language:
Nonverbal communication plays a significant role in small talk. Maintain eye contact (but don't stare), offer a genuine smile, and use open body language (avoid crossed arms). Mirroring the other person's body language subtly can also help build rapport.
To sum things up
Small talk isn’t about being chatty — it’s about showing you care. For tech managers, it’s an underrated leadership skill that can boost team cohesion, improve communication, and even enhance career growth.
So, next time you’re in the elevator or waiting for a meeting to start, try a thoughtful opener—you might be surprised where the conversation leads.
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