Ecommerce Development Outsourcing: Should You? If So, How?

July 10, 2024
Reading time: 4 min

Running an e-commerce business? Planning to launch a new online store or redesign an existing one? As a manager, you likely prefer to keep development in-house to maintain full control. However, sometimes limited resources and unique challenges make it tough to handle everything internally.

When you don’t have enough personnel or resources, how do you ensure the project stays on track and maintains high standards? What’s the optimal solution for you?

Is Outsourcing Right for You?

Outsourcing can help manage resources more efficiently and stay adaptable amidst changing needs. This flexibility is crucial for new e-commerce projects where resources might be tight. However, outsourcing means giving up some control and trusting other managers' decisions.

For those who prioritize maintaining control, outstaffing might be a better option. T This approach involves bringing in external employees who work as part of your team but are employed by another company. This way, you get more control over the project and better integration with your in-house team. It’s like hiring new employees without the HR hassle.

What to Outsource in Ecommerce Software Development?

When thinking about outsourcing in e-commerce, focus on areas that aren’t the core of your business but are still crucial for success. E-commerce projects typically involve several stages and functionalities.

These are some of the stages that companies tend to entrust in the hands of our offshore teams:

  • Website Development
  • Mobile App Development
  • Payment Gateway Integration
  • Inventory Management Systems
  • Customer Relationship Management (CRM)
  • UI and UX Design
  • SEO and Digital Marketing

But where should you start?

Our experience shows that it’s easiest to achieve success with outsourcing/outstaffing by starting with one of the following:

  1. Many of our B2B clients from the e-commerce industry outsource mobile app development. They have already an in-house web development team, so they just need an app. An effective remote team helps speed up the app development process, also enabling simultaneous release of Play and App Store versions.

  2. Outsourcing payment gateway integration is also very beneficial. A remote team with direct expertise can ensure secure and seamless transactions, helping you provide a better customer experience and comply with various financial regulations.

  3. We also suggest outsourcing** inventory management systems**. An experienced external team can develop robust systems that help you manage stock efficiently, reduce errors, and improve overall operational efficiency.

  4. Outsourcing CRM-development allows you to manage interactions with your customers. A well-developed CRM system helps streamline communication, manage customer data, and improve customer service. An outsourced development team can quickly adapt the system to handle increased data and more complex customer interactions.

What About Other Tasks?

Instead of sticking with our suggestions, consider projects you’re subjectively comfortable sharing. Focus on those areas first. Pick one, prioritize it, and start. Once you take that first step, you'll find that outsourcing isn't as daunting as it seems.

Why Outsourcing/Outstaffing E-commerce Software Development Makes Sense

  • Access to Specialized Expertise: Outsourcing gives you access to skills and expertise that may not be available in-house. This can help you innovate faster and stay ahead of the competition.

  • Cost Efficiency: Outsourcing is often cheaper, especially in the early stages when resources may be limited.

  • Faster Time to Market: Outsourcing can help you bring your product to market faster, allowing you to capitalize on market opportunities more quickly.

  • Focus on Core Business: Outsourcing non-core activities allows you to focus on what you do best – developing innovative e-commerce solutions that meet your customers' needs.

  • Risk Management: Outsourcing can help you manage risk by leveraging the expertise of experienced outsourcing partners who understand the regulatory environment and can help ensure compliance.

  • Innovation and Technology: Outsourcing firms are often at the cutting edge of technology and can help you incorporate the latest innovations into your e-commerce product.

Outsourcing parts of your ecommerce software development can be a strategic move that allows you to access specialized expertise, reduce costs, and accelerate time-to-market. By carefully considering what to outsource and partnering with reliable outsourcing partners, you can maintain control over critical aspects of your product development while tapping into external expertise and resources.

Looking for a dedicated development team? We have a few organic teams with e-commerce experience that can start delivering for you in no time. Let’s talk!